Please check the Frequently Asked Questions or Support Page before you contact us. Many common problems can be resolved with the information there.

You may contact us at any time via any of the methods below.
Our working hours are:
Monday through Friday
9AM to 5PM, PST (same as Los Angeles).

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This is the best contact for all reasons. If you wish to place an order first look and see if what you have in mind is available through DigiVision Media. If what you want is not on this site or you cannot order through the site for some reason, tell us in an email what you would like to order then we will send you a link to pay for the items through our secure online shopping cart.

Call USA Number

If we do not answer this line, we are likely unavailable and cannot answer. Please call us if:

  • The website is not working, but you want to place an order.
  • You checked the Support page, but you still need help watching your DigiVision videos.
  • You are a conference organizer and are considering capturing your next conference on DigiVision.

If you cannot call the USA, you will have to email us and we can arrange a time to talk via Skype or some other VoIP service.


We no longer do any business through a fax line. If you would like to send us any information, please scan and email it, or mail to our address below.

Send Mail to:

DigiVision Media
PO Box 1035
Hayden, ID 83835 USA

This is not recommended for any reason except for sending official documents, payment checks, and other physical items. If you need to send via FedEx or UPS, please email us for our physical address.

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